Audio
Scripts, recordings, and premium voice
Coordinate manual scripts, AI alternatives, dictation, MP3/WAV uploads, and exact filenames.Keep spoken prompts separate from hold music. Each prompt should have one purpose and a filename that stays stable across revisions.
Use premium transcription to turn a scratch recording into editable text. Review names, acronyms, keypad digits, and extension numbers before approval.
Generated voice is useful for prototypes and rapid revisions. Mark AI-generated audio and replace it with a human voice when your policy requires one.